Submitted by Anna on Monday, Aug 27, 2018
On my last visit I bought a very expensive tub of Hagendasz ice cream and when I got home 2 mins later and opened it, it was melted. I took a photo and kept the receipt. When I asked for it to be replaced The manager on duty refused saying itās not store policy. This is the 3rd time itās happened and not only did the manager on duty refuse to replace the item, she was also rather rude about it. Not only that, here were at least 4 items on my list which were out of stock. Unfortunately my nearest other supermarket is 30mins drive away so I have to do my shopping here otherwise I would never enter that store and definitely not recommend it.
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